Delivery and Fulfillment Policy

How Jeremark delivers digital services, creative assets, websites, campaigns and systems.

Website under development: Jeremark’s digital presence is being continuously improved, while official contacts, policies, services and company information are already published.

1. No physical shipping

Jeremark sells digital and strategic services. There is no physical shipping unless specifically agreed in a separate proposal.

2. Delivery channels

Deliveries may occur by email, WhatsApp, online meetings, cloud links, shared folders, publication on the client's domain, campaign/account configuration, repository access, dashboard access or another channel approved in the quote.

3. Delivery timeline

Deadlines are defined in each quote according to project size, complexity and client response time. Missing materials, delayed approvals, platform issues, third-party reviews or scope changes may affect delivery dates.

4. Client responsibilities

The client must provide accurate information, brand materials, access credentials, approvals, legal authorizations and feedback required for execution. Political/electoral projects may require additional approvals and legal review by the client.

5. Acceptance

A delivery is considered submitted when Jeremark sends or publishes the agreed deliverables through the approved channel. Revisions follow the quote, contract or support agreement.

6. Support

Delivery questions must be sent to [email protected] or WhatsApp (11) 98805-3042.